Warranty

Warranty

This certificate assures the repairs to which you and  “Altra Collision Center”  have agreed on repair order no._____________have been completed.  We guarantee the work performed at  “Altra Collision Center”  so long as said vehicle shall remain under the present ownership. This warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse, or misuse.  Specifically excluded from this limited warranty is rust coming through the metal, scratches and gravel marks acquired from driving conditions.  This is a fragmented, four part written warranty, and specific additional stipulations pertaining to each fragmented part are stated hereafter:

Metalwork:

“Altra Collision Center”  provides a lifetime written warranty against defective workmanship to include welding and the application of materials utilized in making collision repairs against cracking, flaking, pitting or deterioration.  The shop will, at its sole option, repair and re-paint any metalwork warranted hereby.

Painting, stripes and decals:  

“Altra Collision Center”  provides a lifetime written warranty on painting-related priming and painting work against solvent blistering, peeling, hazing and excessive loss of pigmentation;  and, a twelve (12) month written warranty on the application and adhesion of decorative stripes and decals, excluding defects which are caused by extreme environmental conditions to which the vehicle may be exposed.  The shop will, at its sole option, re-prime, re-paint, re-stripe or re-decal the specific section or sections of the vehicle warranted hereby.

Mechanical repairs:

“Altra Collision Center”  provides a twelve (12) month written warrant on all mechanical repairs including workmanship pertaining to original collision damage. The shop will, at its sole option, re-repair any mechanical assembly or component warranted hereby.

parts: “altra collision center” guarantees that parts or materials used are of the first quality. Those parts or materials are subject to the guarantee of that supplier. We will assist you in handling any claim under the suppliers guarantee. We guarantee that use parts or other than original equipment manufactured parts were not used without authorization from you as noted on the repair order.

Specifically issued are incidental costs, such as towing fees, car rental charges, travel expenses, or assemblies and components which are not specifically covered by this written warranty, nor are consequential damages such as damage to other assemblies and components resulting from a defective part or installation of such part installed or repaired during the repair included in this written warranty.

This written warranty shall not be varied, supplemented, qualified or interpreted by any prior course of dealings.

Altra Collision Center

16628 N 32nd St.

Phoenix, Az 85032 

Body Shop Office

602.424.8137

Fax 602.424.8373

Monday to Friday

7:30 am - 5:30 pm

Saturday

By Appointment

Friendly professional services:

  • Free Estimates
  • Rental Vehicles
  • Customer Pick-up
  • Customer Delivery
  • Claim Assistance
  • Towing 

Collision repair services:

  • Hail Damage Repair
  • Custom Painting
  • Frame Straightening
  • Fabrication
  • Mechanical
  • Auto Detailing
  • Truck Detailing 

We repair all makes and models foreign and domestic including:

  • Chevrolet 
  • Ford 
  • Jeep 
  • Chrysler 
  • Toyota 
  • Honda
  • BMW 
  • Dodge 
  • Audi 
  • Mercedes-Benz 

Associations:

  • I-Car Trained Employees
  • ASE Certified
  • BBB Member
I Car Gold Class BBB Accredited Business

We accept the following forms of payment:

Our Body Shop takes these credit cards.